Please pre-book a welding appointment, and, subject to availability of our store's staff, we will accommodate walk-in requests.

Each booking will last 30 minutes and will allow up to two weldings within that time. The appointment can be used by one person for up to two weldings, or for two people having one welding each. There is no charge to book an appointment.

Please note that we cannot offer this service to anyone with a pace-maker.

If you wish to cancel or change your booking please give 24 hours’ notice prior to your original booking time. If you have any queries in relation to your booking, please contact the store you have booked your appointment with.

Please arrive at least 5 minutes prior to booking so you have time to choose your welding jewellery with our dedicated staff.

Our welding is available at two locations.

Carnaby Street, London

Address: 56b Carnaby Street, London, W1F 9QF

Opening times:

Monday - Saturday: 10am - 8pm (last appointment 7.20pm)

Sunday: 12pm - 6pm (last appointment 5.20pm)

Covent Garden, London

Address: 46 Monmouth Street, London, WC2H 9LE

Opening times:

Thursday - Saturday:  11am - 7pm (last appointment 6:20pm)

Sunday:  11am - 5pm (last appointment 4:20pm)

Marylebone, London

Address: 4 New Cavendish Street, London, W1G 8UQ

Opening times:

Thursday - Saturday:  11am - 7pm (last appointment 6:20pm)

Sunday:  11am - 5pm (last appointment 4:20pm)

Marlow

Address: 54 High Street, Marlow, SL7 1AW.

Opening times:

Monday-Saturday: 10am - 5.30pm (last appointment 4.50pm)

Sunday: 10.30am - 4.30am (last appointment 3.50pm)

Leeds

Address: Unit 1 County Arcade, Victoria Quarter, Leeds LS1 6AZ

Opening times:

Thursday - Saturday:  10am - 6pm (last appointment 5:20pm)

Sunday:  11am -  5pm (last appointment 4:20pm)

Please note that our welding service is situated downstairs in this store and is not wheelchair accessible.

There is no special preparation needed for your appointment, other than to ensure you are wearing clothing that can expose your wrist easily.

We can accommodate welding for customers over the age of 10. For customers under the age of 16 we will require you to be accompanied by a parent or guardian.

We offer a bespoke welding experience, providing a curated collection of chains and charms for customers to mix and match and create their own unique pieces. Guided by our trained welding experts, our machines enable the rapid welding of small 14ct gold chains in seconds, without the need for high temperatures or chemicals, ensuring a quick, safe, and straightforward process. Customers have the freedom to choose their chain, have it cut to their desired length, and seamlessly attached to their wrist on the spot.

Your welding jewellery must be bought in-store from our welding jewellery range on the day of your booking appointment. Please see our welding jewellery range here. You will be able to choose from our range of chains and up to three charms to create your bespoke look. Our chains start at £95 and our charms are £55 each. Due to the nature of the service, welding jewellery cannot be returned or exchanged if you change your mind.

You will not be charged for the welding service.

Yes! We make scheduled appointments via our booking service, but we may accept walk-ins on a first come first serve basis based on the availability of the day. If there are no available appointment slots online, there will not be any available in-store. If you would like to enquire about same-day welding appointments, please contact the store you wish you book your appointment with.

Our staff will do up to two weldings in one appointment. This can be up to two for one person, or one for two people in the same appointment. If you want to come in a group larger than two, please contact the store you wish to have your appointment with.

We don't offer the option to add charms at a later date. This is to ensure the chain isn't cut for any reason and stays durable with no weak points.

Yes, if you need to reschedule your appointment please contact the store you have your appointment with. You must cancel or amend your booking at least 24 hours prior to the appointment time.

We offer this service to customers over the age of 10 years old. If you are under 16 but over the age of 10 your legal guardian will need to accompany you to the appointment.

The beauty of a welded bracelet is that you wear it 24/7. However, if you do need to remove it for any reason, a pair of wire cutters can be used on the jump ring or connector part of the chain. Once this is done, make sure to keep your chain as we should be able to reweld it for you in-store for free. If you don’t have access to wire cutters, you can use scissors (held steadily on the jump ring) or you can visit us in-store to have it cut by someone from our dedicated welding team.

Our welded jewellery (including charms) is made of 14ct solid gold, meaning it is non-magnetic and so should not interfere with machines (such as airport security sensors).

Should you be required to remove your welded jewellery for a medical procedure, a pair of wire cutters can be used on the jump ring or connector part of the chain. Once this is done, make sure to keep your chain as we should be able to reweld it for you in-store for free.

If you don’t have access to wire cutters, you can use scissors (held steadily on the jump ring) or you can visit us in-store to have it cut by someone from our dedicated welding team.

Due to the personalised nature of welded jewellery, we do not offer returns. If you have any queries, please contact one of our stores.

We offer a 2 year warranty on our welded jewellery, with a three-month guarantee (if your bracelet breaks within this period we will replace it free of charge).

In terms of rewelding bracelets, our dedicated team will assess this on a case-by-case basis. If we offer you this service, we will inspect your chain before rewelding to ensure there are no issues. The rewelding of the chain itself will be complementary – however, if the integrity of your chain has been compromised, or over-stretched, we will suggest you purchase a new welded bracelet (at a discounted price).

Our welded bracelets are handcrafted from 14ct solid gold, which means in most scenarios you should not need to remove your permanent jewellery. However if you are asked to remove your bracelet, a pair of wire cutters can be used on the jump ring or connector part of the chain. Once this is done, make sure to keep your chain as we should be able to reweld it for you in-store for free.

If you don’t have access to wire cutters, you can use scissors (held steadily on the jump ring) or you can visit us in-store to have it cut by someone from our dedicated welding team.

We always have your safety as our number one priority. Our welded bracelets are purposefully designed to snap if they get caught and are then pulled, in order to stop you hurting yourself. For this reason, take care not to catch your permanent jewellery on anything.

If your permanent jewellery tangles with another item – such as a piece of jewellery or a hair band – take care when separating. Being too rough with your permanent jewellery may cause it to snap.

To keep your welded bracelet looking its best, gently use a polishing cloth to restore its shine.

Please note: If you are often in contact with strong chemicals, from perfumes to chlorine, the welding point on your permanent jewellery may become weaker. This could result in it coming off of your wrist. Activities such as swimming and using a hot tub are particularly likely to cause this issue. Take a moment to ensure your permanent jewellery is secure before and after these sorts of activities. If you are concerned, visit us in store and we can re-weld your permanent jewellery for you.

You will not be charged for the welding service.

If you wish to cancel or change your booking please give 24 hours’ notice prior to your original booking time. If you have any queries in relation to your booking, please contact the store you have booked your appointment with.

Currently we offer wheelchair accessible welding at our Monmouth Street, Carnaby Street, Marylebone and Marlow stores. Please check back for further wheelchair accessible locations coming soon.